Why Kit Kat's Are Popular in Japan

RocketNews24        Mirror News       Different Flavors

Japan takes customer service very seriously, something that’s easy to see when even convenience store clerks are so dedicated to their job they’ll ask if you want your hot and cold purchases bagged separately, or else build a protective barrier between them. Hospitality standards are no joke, either, as illustrated by the tasks traditional innkeepers are expected to perform, such as carrying the dishes and utensils for full-course meals into and out of guests’ rooms.

One woman recalled the impressive service she received while she was in the midst of taking college entrance exams. Many schools have their own proprietary test, which must be taken at the campus. If an applicant is taking multiple exams in the same city over a period of days, it’s often easier to simply book a hotel for the duration rather than waste precious studying time going back and forth between home and the test sites, which is just what this woman did.

The staff of her hotel picked up on the reason for her prolonged stay, and seeing how hard the young lady was working, decided to give her a couple packs of Kit Kats. Ordinarily, free candy in and of itself is something to be happy about, but there was a reason for the specific brand. The Japanese pronunciation of the popular chocolate sticks sounds similar to kitto katsu, or “I believe you will succeed.” Kit Kat are a popular good luck charm for college applicants to carry with them on test day, and the woman was moved by the sweet sentiment shown by the hoteliers.